Major Incident Manager
Rockwell Automation(1 month ago)
HybridFull TimeMedior$63,552 - $86,686 (estimated)Information Technology
Apply NowAbout this role
Rockwell Automation is hiring a Major Incident Manager in Pune, India to lead the response and coordination for high-severity IT incidents in a global environment. The role serves as a central point of communication between IT leadership, customers, and technical teams while supporting continual improvement of incident response practices. This position reports to a Team Lead and follows a hybrid work schedule.
Required Skills
- Incident Management
- Major Incident Response
- Bridge Calls
- Stakeholder Communication
- IT Service Management
- Problem Management
- Change Management
- Root Cause Analysis
- SLA Management
- Ticketing Systems
+5 more
Qualifications
- ITIL Foundation V3 or V4 Certification
- Bachelor's Degree
About Rockwell Automation
rockwellautomation.comWe connect the imaginations of people with the potential of technology to expand what is humanly possible, making the world more productive and sustainable.
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