Major Incident Manager
Ensono(3 years ago)
About this role
Ensono is looking for a Major Incident Manager to join its global team, focusing on enhancing Major Incident Management processes through collaboration across support organizations. In this role, the Major Incident Manager will ensure efficient communications and drive restoration activities during business-impacting incidents, while also participating in root cause analysis and follow-up discussions.
Required Skills
- Incident Management
- ITIL
- Communication Skills
- Problem Solving
- Collaboration
Qualifications
- Graduate Degree Holder
About Ensono
ensono.comEnsono is a managed IT services and hybrid cloud provider that helps enterprises run, modernize, and secure complex infrastructure and applications. They deliver managed hosting, cloud migration and operations, mainframe modernization, and application and data services across public, private and multi‑cloud environments. Ensono emphasizes deep operational expertise for regulated and mission‑critical industries (financial services, insurance, healthcare), combining infrastructure management, security and compliance to reduce risk and accelerate modernization. Their services pair consulting and engineering with ongoing managed operations to drive cost, performance and resiliency improvements.
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