Major Incident Manager

NATIONAL(25 days ago)

NewtownabbeyOnsiteFull TimeSenior$83,056 - $114,528 (estimated)Tech Ops Command Centre

About this role

Major Incident Manager based in Capita’s new Tech Ops Command Centre in Belfast, working on-site within a high-visibility, fast-paced environment. The role places you at the centre of live service activity, providing exposure to senior leadership while helping shape a newly forming team and operational ways of working. It is a permanent, full-time position located at Hillview House, Newtownabbey.

View Original Listing

Required Skills

Incident Management
ITIL
ServiceNow
Remedy
Shift Work
On-Call
Stakeholder Communication
Incident Triage
Process Improvement

Qualifications

SC Clearance

About NATIONAL

gov.uk

GOV.UK is the UK government’s official online portal that centralises public services and authoritative information, from taxes, benefits and passports to driving, visas and legislation. Maintained by the Government Digital Service, it brings content from departments and agencies into a single, accessible site with transactional services, forms and practical guidance for citizens, businesses and professionals. The site emphasises clarity, accessibility and security, offering search, sign-in tools and up‑to‑date policy and regulatory information to help users complete tasks. It also publishes open data, guidance for developers and follows user‑centred design and publishing standards to continually improve government services.

View more jobs at NATIONAL →