Major Incident Manager

DXC Technology(6 days ago)

Mexico City, MexicoOnsiteFull TimeSenior$80,000 - $100,000IT/Operations

About this role

The Major Incident Manager at DXC oversees the response to critical IT incidents, ensuring quick resolution and effective communication with stakeholders. The role involves coordinating cross-team efforts, managing communication during outages, and contributing to improvements in incident management processes.

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Required Skills

ITIL
Incident Management
Communication
ServiceNow
Disaster Recovery
Stakeholder Management
Problem Resolution
Risk Management
Technical Coordination

Qualifications

ITIL v4 Certification

About DXC Technology

dxc.com

DXC Technology (NYSE: DXC) is a leading enterprise technology and innovation partner delivering software, services, and solutions for global enterprises and public sector organizations — helping them harness AI to drive outcomes with speed at a time of exponential change. With deep expertise in managed infrastructure services, application modernization, and industry-specific software solutions, DXC modernizes, secures, and operates some of the world’s most complex technology estates.

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