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© All Rights Reserved. ApplyBlast.com
JPMC
The Major Incident Manager ensures exceptional customer service by driving incident management processes and supporting intuitive banking journeys within a geographically distributed team. This role involves responding to escalations, facilitating incident bridges, and communicating status to stakeholders to achieve timely resolutions. The position fosters a culture of shared learning and continuous improvement to reduce repeat incidents and enhance service reliability.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for JPMC.
JPMC didn’t post a salary, so this is our estimate from similar listings.
25% below the average for this role