Optus
The Major Incident Manager takes ownership of facilitating and managing Priority 1, Priority 2, and high-risk incidents across the Optus network to restore services within SLAs. This role involves coordinating technical and management response teams, supporting crisis management, and keeping executives and stakeholders informed during high-impact events. The position requires leadership to strengthen incident response performance, service resilience, and customer outcomes.
Optus is a leading Australian telecommunications provider offering mobile phones, smartwatches, tablets, and home internet services including nbn. The company also provides entertainment through its SubHub platform and smart home devices under its Living Network.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Optus.
Optus didn’t post a salary, so this is our estimate from similar listings.