ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.

Features

Auto Apply Resume Optimizer Cover Letter Optimizer Interview Prep

Company

Social Media

Need Help?

team@applyblast.com

Managed Operations Services Specialist at NICE - ApplyBlast

Managed Operations Services Specialist

NICE

1 day ago

3.8 on Glassdoor

Manila, Metro Manila, Philippines

Onsite

Full Time

Medior

0 applicants

View Job Listing

Apply to 100+ jobs

About this role

The Managed Operations Services Specialist serves as both the client and NICE representative, acting as an application administrator and implementation manager for customer requests. This role involves delivering high-quality implementations, analysis, and support for the CXone platform and its products to clients globally. The specialist works closely with global teams to build, test, and support customer journeys while providing on-call support and training.

Responsibilities

Act as application administrator for CXone platform and products
Configure and deploy SaaS platform based on client requirements
Design and test APIs and build reports using SQL

Skills

About NICE

nice.com

Headquarters

Hoboken, New Jersey, United States

Company Size

5001-10000 employees

Founded

1986

View Profile

NICE is a global software company that delivers AI‑driven customer service automation and customer experience (CX) solutions. Its cloud platforms provide contact‑center‑as‑a‑service, conversational AI, analytics, workforce engagement and process automation to help enterprises boost efficiency, improve customer interactions, and meet compliance needs. Organizations across industries use NICE’s integrated AI, analytics and automation tools to streamline operations, reduce costs, and personalize customer journeys.