Managed Service Operations Manager
Ligadata
About this role
The Head of Managed Service Operations at LigaData oversees the support function's operations, focusing on process design, team leadership, and continuous improvement to ensure high customer satisfaction and efficient issue resolution. The role involves managing support workflows, implementing automation and AI solutions, and collaborating across departments.
Skills
About Ligadata
ligadata.comLigaData is a data engineering and AI consultancy that designs and builds scalable data platforms, machine learning systems, and real‑time analytics for enterprise clients. They deliver services such as cloud architecture, data pipelines, MLOps, and custom software to turn raw data into operational insights. LigaData focuses on production‑ready deployments and systems integration, helping organizations embed models and analytics into business processes. Clients engage them to accelerate analytics, reduce time‑to‑value for ML initiatives, and operationalize data‑driven decisioning.
About Ligadata
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Ligadata.
Salary
$100k – $150k
per year
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