Managed Services Analyst I
GHX(1 month ago)
About this role
The Managed Services Analyst Calling is a customer-facing role within GHX's Managed Services Customer Experience team that supports hospitals by enabling seamless purchase order processing. The analyst processes order transactions requiring manual intervention, interacts with suppliers to obtain and verify order details, and maintains case information within internal software. The role supports continuous improvement efforts and adherence to operational procedures.
Required Skills
- Order Processing
- Supplier Calls
- Data Correlation
- Case Escalation
- Case Notes
- Customer Support
- Communication
- Microsoft Office
- Excel
- Multitasking
+7 more
Qualifications
- College Degree
About GHX
ghx.comGHX (Global Healthcare Exchange) provides healthcare supply chain, data, and technology solutions to providers, suppliers, and government organizations worldwide. Its cloud platform automates procure-to-pay and order-to-cash workflows, centralizes master data (Unified Data Core), manages UDI and pricing alignment, and streamlines materials, inventory, and logistics. GHX also delivers analytics and business intelligence to increase visibility, improve decision-making, and drive operational efficiency and cost reduction across the healthcare supply chain. Customers rely on its industry-specific integrations, data normalization, and networked services to reduce manual processes and improve supply chain performance.
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