Managed Services Client Delivery Specialist
NTT DATA,(3 months ago)
About this role
The Managed Services Client Delivery Specialist is a senior subject matter expert who oversees end-to-end delivery of managed services contracts and acts as the primary client-facing lead. The role focuses on ensuring contractual compliance, client satisfaction, and commercial outcomes across multi-site and multi-service accounts while coordinating cross-functional teams.
Required Skills
- Contract Management
- Client Communication
- Project Management
- Technical Oversight
- Problem Solving
- Service Delivery
- SLA Management
- Account Management
- Financial Management
- ITIL
Qualifications
- Bachelor's Degree in Information Technology or Business
- ITIL Certification (preferred)
- PMP (preferred)
About NTT DATA,
global.nttAt NTT, we innovate with purpose helping to make the impossible real. We are diverse and connected, creating a better future for society and the planet.
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