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Managed Services Consultant at Sprinklr - ApplyBlast

Managed Services Consultant

Sprinklr

4 months ago

3.4 on Glassdoor

Dubai, United Arab Emirates

Hybrid

Full Time

Senior

0 applicants

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About this role

Sprinklr's Managed Services Consultants serve as technical subject matter experts for Service products, supporting Solutions Consultants by architecting integrations and leading presales activities. They work directly with prospects and customers to drive new business through solution recommendations, workshops, and proofs of concept across CCaaS and Unified-CXM landscapes. This role requires a blend of technical acumen in voice and cloud contact center technologies with strong business consulting skills.

Responsibilities

Architect solution designs integrating Sprinklr with third-party CRM and PSTN solutions
Lead presales activities including technical workshops and proofs of concept
Support field consultants as a technical resource during sales cycles
Facilitate in-depth discussions on solution architecture and integrations
Maintain up-to-date Sprinklr product certifications through continuous training

Skills

About Sprinklr

sprinklr.com

Headquarters

New York, New York, United States

Company Size

1001-5000 employees

Founded

2009

View Profile

Sprinklr is an AI-native customer experience management platform that unifies customer journeys across every touchpoint through four product suites: Sprinklr Service, Social, Insights, and Marketing. It empowers marketing, customer service, and CX teams with AI-driven automation, real-time insights, and omnichannel engagement capabilities. Trusted by global iconic brands, Sprinklr helps organizations deliver consistent, high-quality customer experiences that drive lasting loyalty.