Managed Services Engineer II

The Managed Services Engineer II provides technical computing and information systems support, including installations, repairs, and preventative maintenance for desktops, laptops, servers, and networking devices. This role involves diagnosing hardware and software failures, managing IT procedures, and ensuring high-quality customer service while maintaining up to 85% utilization. The position requires approximately 50% travel for onsite client visits in the Danbury, CT area and surrounding locations.