Managed Services - Senior Systems Engineer (Level 3)
Dijital Team(20 days ago)
About this role
A Senior Engineer (L3) based in Colombo supporting managed services clients by leading high-level technical delivery and improving customer outcomes. The role focuses on resolving complex escalations and delivering infrastructure and cloud modernization work, with an emphasis on automation and standardization in client environments. It involves close engagement with customers and internal teams to drive reliable, secure IT operations.
Required Skills
- Escalation Support
- Windows Server
- Microsoft 365
- Azure
- SharePoint
- Microsoft Teams
- Group Policy
- Active Directory
- DNS
- DHCP
+24 more
Qualifications
- ITIL v4 Certification
- Firewall Certification (WatchGuard/Fortinet/Sophos)
- Windows Server Certification
About Dijital Team
dijitalteam.lkDijital Team is a Sri Lanka–based IT services and software engineering firm that partners with global clients to build and scale digital products and engineering teams. They provide services such as custom software development, QA and test automation, cloud & DevOps, UX/product design, and staff augmentation/managed services. Positioning itself as a global "A‑Team" for IT services, the company emphasizes high‑performing distributed teams, agile delivery, and career growth for developers and IT professionals.
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