Manager, Account Management

Kaseya Careers(1 month ago)

HybridFull TimeManager$135,390 - $177,009 (estimated)Account Management

About this role

Kaseya is seeking a Manager of Account Management to lead and develop the account management function, ensuring exceptional client service and maximizing customer value. The role supports client satisfaction and retention while partnering across the organization to drive business outcomes and continuous improvement. Ideal candidates are experienced, results-driven leaders with a strong focus on customer success and professional development.

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Required Skills

Team Leadership
Client Relationships
Strategic Planning
Performance Metrics
Issue Resolution
Collaboration
Reporting
Process Improvement
Employee Development
CRM

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About Kaseya Careers

kaseya.com

Kaseya is a global provider of IT and security management software that helps managed service providers (MSPs) and internal IT teams streamline and simplify operations. Its platform bundles remote monitoring & management (RMM), IT automation, endpoint security, backup & disaster recovery, patch management, PSA/workflow and network monitoring to give teams a single pane of glass for managing distributed infrastructure. Kaseya emphasizes scalability, automation and integrated security to reduce manual work, accelerate service delivery and improve visibility and compliance. Customers choose Kaseya for a unified, MSP-focused toolset designed to run and protect IT environments at scale.