ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.

Features

Auto Apply Resume Optimizer Cover Letter Optimizer Interview Prep

Company

Social Media

Need Help?

team@applyblast.com

Manager, Account Management at SmithRx - ApplyBlast

Manager, Account Management

SmithRx

4 months ago

3.7 on Glassdoor

Lehi, UT

Hybrid

Full Time

Senior

4 applicants

View Job Listing

Apply to 100+ jobs

About this role

The Manager of Customer Success and Account Management leads a team dedicated to helping clients derive full value from SmithRx's Pharmacy Benefit Management services. This role involves setting strategic team goals, managing account coverage to reduce churn and increase adoption, and fostering high-performance relationships with client operational leadership within the healthcare industry. The manager acts as an internal champion, coordinating cross-functional efforts to ensure customer satisfaction and drive overall business success.

Responsibilities

Establish clear team goals and priorities aligned with broader strategy
Manage portfolio of accounts toward optimal coverage targets
Perform regular team member coaching and identify training opportunities
Build trusting relationships with client operational leadership
Assess and prioritize client attrition risks with mitigation plans

Skills

Qualifications

BS degree or equivalent experience5+ years in Customer Success leadership roles5+ years in healthcare benefits or pharmacy benefits

About SmithRx

smithrx.com

Headquarters

Portland, Maine, United States

Company Size

501-1000 employees

Founded

2016

View Profile

SmithRx is a modern pharmacy benefit manager (PBM) that delivers radically transparent pharmacy benefits through a 100% pass‑through pricing model. They help employers, health plans, and other organizations control pharmacy spend with clear pricing, detailed reporting, and tailored clinical and cost‑management programs. By eliminating spread pricing and prioritizing auditability and client alignment, SmithRx positions itself as a trusted partner for lowering drug costs and improving medication outcomes.