Manager, Advanced Analytics & Automation

Klaviyo(1 month ago)

HybridFull TimeManager$124,000 - $186,000Customer Success Strategy and Analytics

About this role

Klaviyo is hiring a Manager of Advanced Analytics & Automation to lead strategic analytics programs and AI-first automations within the Customer Success Strategy and Analytics team. The role focuses on building scalable customer intelligence systems that translate customer data into actionable insights across go-to-market teams. This position combines advanced analytics with applied AI to operationalize durable tools and processes in partnership with Product, Operations, and Data organizations.

View Original Listing

Required Skills

Advanced Analytics
Customer Intelligence
Customer Cohorting
Segmentation
Benchmarking
Health Scoring
Churn Analysis
Expansion Analysis
Cohort Analysis
Statistical Inference

+17 more

About Klaviyo

klaviyo.com

Klaviyo is a B2C CRM and marketing automation platform that unifies AI-powered email and SMS to help ecommerce brands drive growth and retention. It uses customer data, advanced segmentation, and automation flows to deliver personalized, omnichannel experiences across email, SMS, WhatsApp, and more — including AI-driven capabilities via K:AI Agents. Klaviyo emphasizes measurable results with analytics, testing, and integrations with major ecommerce platforms to boost revenue and lifetime value. Companies use it to build targeted lifecycle campaigns, personalized messaging, and data-driven retention strategies at scale.

View more jobs at Klaviyo →