Manager, Advanced Analytics & Automation

Klaviyo(22 days ago)

HybridFull TimeManager$135,796 - $176,921 (estimated)Customer Success Strategy and Analytics

About this role

Klaviyo is hiring a Manager of Advanced Analytics & Automation to lead strategic analytics programs and AI-first automations within the Customer Success Strategy & Analytics team. The role owns the development of scalable customer intelligence systems that help the GTM organization understand customer behavior and outcomes. This position operates as a senior technical individual contributor with program-level ownership, partnering across Product, Operations, and Data teams to operationalize durable analytics and automation capabilities.

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Required Skills

Advanced Analytics
Customer Intelligence
Data Modeling
Analytics Pipelines
Customer Segmentation
Cohort Analysis
Health Scoring
Churn Analysis
Expansion Analysis
Statistical Inference

+17 more

About Klaviyo

klaviyo.com

Klaviyo is a B2C CRM and marketing automation platform that unifies AI-powered email and SMS to help ecommerce brands drive growth and retention. It uses customer data, advanced segmentation, and automation flows to deliver personalized, omnichannel experiences across email, SMS, WhatsApp, and more — including AI-driven capabilities via K:AI Agents. Klaviyo emphasizes measurable results with analytics, testing, and integrations with major ecommerce platforms to boost revenue and lifetime value. Companies use it to build targeted lifecycle campaigns, personalized messaging, and data-driven retention strategies at scale.