ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.

Features

Auto Apply Resume Optimizer Cover Letter Optimizer Interview Prep

Company

Social Media

Need Help?

team@applyblast.com

Manager, Americas Order Management at Genesys - ApplyBlast

Manager, Americas Order Management

Genesys

4 days ago

Bogota, Bogota Capital District, Colombia

Onsite

Full Time

Manager

0 applicants

View Job Listing

Apply to 100+ jobs

About this role

The Manager, Americas Order Management leads regional order management and billing operations across North America and Latin America, ensuring accurate, timely, and SOX-compliant execution while supporting scalable business growth. This role involves managing a geographically distributed team, partnering with cross-functional stakeholders to optimize the Quote-to-Cash lifecycle, and driving process improvements through automation and AI-enabled capabilities. The position focuses on strengthening operational controls, resolving complex billing challenges, and enhancing the overall customer experience.

Responsibilities

Lead Order Management and billing operations across North America and Latin America
Drive regional operational performance through service level objectives and KPIs
Develop and coach a high-performing geographically distributed team

Skills

Qualifications

Bachelor's degree in Accounting, Finance, Business Administration, or a related field

About Genesys

genesys.com

Headquarters

Menlo Park, California, United States

Company Size

5001-10000 employees

Founded

1990

View Profile

Genesys delivers AI-powered omnichannel customer experience and contact center software via its cloud-based Genesys Cloud platform. It enables personalized engagement across channels and end-to-end customer journey orchestration with AI and automation for organizations worldwide.