Genesys

Manager, APAC Order Management

Genesys

16 days ago
Manila
Hybrid
Full Time
Manager
0 applicants
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Genesys
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About this role

A Manager, APAC Order Management at Genesys leads a team of regional Order Management analysts, ensuring accuracy in order processing and billing while driving strategic initiatives to enhance and scale global order management processes.

Skills

Qualifications

Bachelor’s degree in Accounting, Finance, or equivalent professional experienceMinimum of 8 years of experience in an Order-to-Cash (OTC) environment, including leadership roles with increasing responsibility, preferably within a global SaaS organizationUnderstanding of Accounting concepts and experience evaluating operational and financial risk within order management or revenue operations processesExperience with Salesforce, Zuora and Workday preferredExperience identifying and implementing automation opportunities using RPA, AI tools, or workflow automation platforms
Genesys

About Genesys

genesys.com

Genesys is a customer experience and contact center technology company that provides cloud-based and on-premises solutions for customer engagement, call center operations, and AI-powered experience orchestration.

About Genesys

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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