Manager Area Vendor

The Area Vendor Manager at Optimum leads district-level oversight of third-party field service vendors, managing relationships with over 200,000 customers and 80 technicians. This execution-focused role ensures operational alignment by monitoring KPIs, resolving escalations, and fostering a performance-driven partnership culture within assigned markets. The position acts as the primary liaison between Optimum and vendor teams to maintain high standards of service quality and customer experience.