Manager, Billing System Controls

This role serves as the enterprise lead for billing system governance within SAP, ensuring the accuracy and compliance of billing components across US and Canadian jurisdictions. The manager oversees configuration changes, validates tariff updates, and acts as the primary liaison between business operations, customer care, and IT teams to mitigate downstream risks. Key duties include managing rate case implementations, testing system enhancements, and maintaining strict controls for versioning and audit compliance in regulated utility environments.