Manager - Business Channels (Customer Service & Operations)

Hong Leong Bank Berhad(1 month ago)

Labuan, BruneiOnsiteFull TimeMedior$78,237 - $105,396 (estimated)Retail Banking

About this role

The Branch Operations Supervisor at Hong Leong Bank is a mid-level branch role focused on maintaining transaction controls and regulatory compliance within a retail banking branch. The position provides senior on-floor coverage during peak periods, supports back-office processing, and acts as a deputy to the Branch Manager when required. It also contributes to branch growth initiatives and staff development.

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Required Skills

Cash Handling
Transaction Approval
Reconciliation
Fraud Prevention
Customer Service
Team Management
Coaching
Audit
Compliance
Cross Selling

Qualifications

Diploma/Degree
SPM/STPM
PCE (general)
PCE (life)

About Hong Leong Bank Berhad

hlb.com.my

Hong Leong Bank Malaysia offers a host of personal financing products and services ranging from loans, credit cards, online banking, mobile banking and more. All designed to cater for the different needs and lifestyles of the customers.

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