Manager: Business Retention (Cash)
Absa Bank(1 month ago)
About this role
The Manager of Business Retention in the Business Banking Cash Team focuses on driving customer loyalty and minimizing churn among cash-product clients to maximize lifetime value. This leadership role supports commercial performance by shaping retention strategy, representing customer retention priorities, and partnering with cross-functional teams to maintain strong client relationships.
Required Skills
- Customer Retention
- Data Analysis
- Campaign Design
- Negotiation
- Team Management
- Process Improvement
- Predictive Modeling
- Stakeholder Collaboration
- Onboarding
Qualifications
- Bachelor's Degree (Business/Commerce/Management)
- Postgraduate Diploma
- Honours
- MBA
About Absa Bank
absa.co.zaWith Absa's Digital Banking services, you can open a bank account, get a loan, or sign up for internet banking quickly and easily.
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