Manager, Call Center (Concierge)
Oriental(1 month ago)
San Juan, Puerto RicoOnsiteFull TimeManager$85,984 - $114,560 (estimated)Customer Service
Apply NowAbout this role
The Manager, Remote Network (Call Center Concierge) oversees the Concierge team to provide high-end customer service and build relationships that foster customer loyalty. This role focuses on ensuring that clients feel valued and satisfied, while also increasing revenues through effective service and relationship management.
Required Skills
- Customer Relations
- Team Leadership
- Financial Solutions
- Bilingual Communication
Qualifications
- Bachelor’s Degree in Business Administration
- Finance or Related Field
- 3 Years Experience in Financial Services
- Supervisory Experience in Call Center
About Oriental
orientalbank.comOriental Bank es uno de los bancos más grandes de Puerto Rico. Fundado en 1964, brinda servicios financieros a los consumidores y las empresas de la Isla. Hacemos posible el progreso de nuestros clientes, empleados, accionistas y las comunidades a las cuales servimos.
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