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Manager, Catalog Audit & AI Operations at Coupang - ApplyBlast

Manager, Catalog Audit & AI Operations

Coupang

23 days ago

3.2 on Glassdoor

Taipei, Taiwan

Onsite

Full Time

Manager

0 applicants

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About this role

This role holds end-to-end ownership of platform catalog integrity, compliance strategies, and site merchandising accuracy while pioneering the integration of Agentic AI Audit operations. The Manager will lead, mentor, and develop a high-performing team, establishing workforce scaling models and KPIs to drive large-scale automation initiatives. Additionally, the position involves partnering with global Product, Compliance, and Category leaders to engineer root-cause solutions for platform errors.

Responsibilities

Lead and mentor a multi-tiered team of Assistant Managers and operational specialists
Architect and deploy Agentic AI Audit workflows with human-in-the-loop governance
Design and enforce Global CX Policy frameworks across cross-border markets

Skills

About Coupang

coupang.jobs

Headquarters

Seattle, Washington, United States

Company Size

10001+ employees

Founded

2010

View Profile

Coupang is a South Korean e-commerce and technology company that operates an online retail marketplace and logistics network for consumer goods, grocery delivery, and related services. It also provides services such as food delivery, video streaming, and fintech offerings through its broader platform ecosystem.