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Manager, Client Delivery Experience at velera - ApplyBlast

Manager, Client Delivery Experience

velera

25 days ago

3.3 on Glassdoor

Remote

Full Time

Manager

0 applicants

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About this role

The Manager, Client Delivery Experience leads technical and professional staff in delivering high-quality card processing projects, conversions, and solution implementations for financial institutions. This role involves defining requirements, managing project lifecycles, and ensuring client satisfaction through strategic partnerships and operational excellence. The position requires overseeing cross-functional teams, managing escalations, and driving process improvements to support Velera's fintech solutions.

Responsibilities

Lead cross-functional teams to deliver high-quality card processing projects and conversions
Define requirements and processes for implementation of enhancements and new product services
Manage project implementation staff and ensure compliance with standardized project management processes

Skills

About velera

velera.com

Headquarters

Tampa, Florida, United States

Company Size

1001-5000 employees

Founded

1977

View Profile

Velera provides payments and financial technology solutions for credit unions and other financial institutions. The company offers services spanning card processing, digital banking, lending, contact center support, and client growth solutions to help members and institutions operate more effectively. Velera operates in the financial services and fintech industry.