Manager Client Delivery - WinFS & M365 (m/f/d) Munich
NTT DATA,(20 days ago)
About this role
A Client Delivery Manager – Microsoft 365 at NTT DATA serves as the primary client‑facing lead for Microsoft 365 engagements, ensuring delivery aligns with client objectives and contractual outcomes. The role focuses on achieving high customer satisfaction and service performance while coordinating across internal teams and stakeholders.
Required Skills
- Microsoft 365
- Client Delivery
- Service Governance
- Incident Management
- Change Management
- SLA Management
- Risk Management
- Vendor Management
- ServiceNow
- Monitoring
+5 more
Qualifications
- Bachelor’s Degree (Information Technology/Business Management/Information Systems)
- ITIL Foundation
- ITIL Managing Professional
- Microsoft 365 Fundamentals (MS-900)
- Prince2
- PMP
- Agile Certification
- SAFe Certification
About NTT DATA,
global.nttAt NTT, we innovate with purpose helping to make the impossible real. We are diverse and connected, creating a better future for society and the planet.
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