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Manager, Client Experience at InfoTrack - ApplyBlast

Manager, Client Experience

InfoTrack

1 month ago

San Francisco, California, United States

Onsite

Full Time

Manager

0 applicants

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About this role

The Manager, Client Experience role at One Legal focuses on delivering exceptional service to clients within the computer software industry. This mid-senior level position requires a high school education or equivalent and is based in San Francisco, California. The role is responsible for managing client interactions and ensuring high levels of customer satisfaction.

Responsibilities

Lead client experience initiatives to enhance customer satisfaction and retention
Manage cross-functional teams to deliver high-quality client support services
Develop and implement strategic plans to optimize client engagement processes

Skills

About InfoTrack

infotrack.com

Headquarters

New York, New York, United States

Company Size

51-200 employees

Founded

2016

View Profile

InfoTrack is a legal technology platform that automates court filing tasks for modern law firms. It integrates with popular case management systems such as Clio, Smokeball, LEAP, and Time Matters to streamline e-filing and related workflows. By automating document submission and courthouse communications, InfoTrack helps firms improve efficiency, reduce errors, and accelerate case timelines. The service is designed to connect practice management with court filing processes in a unified, compliant solution.