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Manager, Client Service Delivery at Northern Trust - ApplyBlast

Manager, Client Service Delivery

Northern Trust

15 hours ago

3.7 on Glassdoor

Pune, Maharashtra, India

Onsite

Full Time

Manager

0 applicants

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About this role

The Manager, Client Service Delivery at Northern Trust oversees operational and service issues to ensure timely and accurate client service delivery. This role involves coordinating team resources, providing leadership and coaching, and monitoring workflow and quality metrics to enhance team effectiveness. The position requires collaboration with stakeholders to improve workflow efficiency and implement process improvements.

Responsibilities

Identify and resolve operational issues affecting client service delivery
Oversee process completion and adherence to service standards
Coordinate team resources and improve workflow efficiency

Skills

About Northern Trust

northerntrust.com

Headquarters

Chicago, Illinois, United States

Company Size

10001+ employees

Founded

1889

View Profile

Northern Trust is a financial services firm guided by founding principles of service, expertise, and integrity since 1889. The company offers wealth management, asset servicing, and investment solutions tailored to the needs of individuals, families, and institutions. Its clients include family offices, financial advisors, investment managers, pension funds, nonprofits, and sovereign entities, among others.