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Manager, Client Services Project Manager at NICE - ApplyBlast

Manager, Client Services Project Manager

NICE

2 days ago

3.8 on Glassdoor

Atlanta, Georgia, United States

Onsite

Full Time

Manager

0 applicants

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About this role

The Manager, Client Services Project Manager leads and mentors a team of Project Managers to deliver excellence in implementing NICE Evidencentral and related cloud-based solutions. This role oversees project execution, drives cross-functional alignment, and standardizes delivery processes to ensure successful outcomes from contract award through go-live. The position serves as the primary liaison with internal teams to manage resource capacity, monitor KPIs, and guide escalation management for multiple concurrent implementations.

Responsibilities

Lead and mentor a team of Project Managers to deliver cloud-based solutions
Oversee multiple concurrent project implementations ensuring alignment with milestones
Standardize project delivery processes including planning and risk management

Skills

Qualifications

PMP

About NICE

nice.com

Headquarters

Hoboken, New Jersey, United States

Company Size

5001-10000 employees

Founded

1986

View Profile

NICE is a global software company that delivers AI‑driven customer service automation and customer experience (CX) solutions. Its cloud platforms provide contact‑center‑as‑a‑service, conversational AI, analytics, workforce engagement and process automation to help enterprises boost efficiency, improve customer interactions, and meet compliance needs. Organizations across industries use NICE’s integrated AI, analytics and automation tools to streamline operations, reduce costs, and personalize customer journeys.