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Manager, Client Success at GoodRx - ApplyBlast

Manager, Client Success

GoodRx

3 months ago

3.4 on Glassdoor

United States

Hybrid

Full Time

Senior

2 applicants

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About this role

The Manager, Client Success leads a team of Account Managers focused on managing relationships with top-tier pharmaceutical and agency clients. This role involves mentoring staff, driving contract renewals and expansion, delivering Quarterly Business Reviews, and collaborating with cross-functional teams to optimize client programs and generate new business opportunities.

Responsibilities

Lead a team of Account Managers focused on top-tier client relationships
Drive contract renewals and expansion opportunities for the team's book of business
Develop and deliver top account Quarterly Business Reviews
Collaborate with cross-functional teams to optimize client programs and generate insights
Mentor and coach Account Managers on professional growth and performance

Skills

Qualifications

3+ years of professional experience as a team lead within customer success8+ years of professional experience in Pharmaceutical client and account management