axian-group
The Manager Coach (Telecom) role involves supervising, coaching, and motivating a team of customer service advisors dedicated to the telecom activity. The position focuses on tracking team performance, ensuring skill development, and guaranteeing high-quality customer service while adhering to procedures and achieving set objectives. Additionally, the role requires facilitating smooth communication between different departments to optimize processes and enhance the customer experience.
AXIAN Group is a pan‑African investment and operating group headquartered in Madagascar that builds and manages companies across telecommunications, energy, financial services, real estate and digital/technology. The group invests in and operates infrastructure- and tech-driven businesses (notably telecom assets such as Telma) to expand access to services and drive economic development across multiple African markets. Combining long-term capital with industrial and operational expertise, AXIAN supports entrepreneurship, innovation and sustainable growth under the motto “Let's Grow Together.”
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
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