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Manager, Collections & Recoveries at Forbright Bank - ApplyBlast

Manager, Collections & Recoveries

Forbright Bank

5 months ago

4.0 on Glassdoor

Hybrid

Full Time

Senior

0 applicants

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About this role

The Collections Performance and Vendor Management professional oversees third-party subservicers and collection agencies to ensure efficient delinquency management and recovery outcomes. This role involves analyzing performance data, driving operational improvements, and partnering with internal teams to enhance collections strategies while maintaining strict regulatory compliance. The individual manages vendor relationships, monitors key portfolio metrics, and reports on recovery trends to support the bank's lending objectives.

Responsibilities

Execute collections strategies to improve portfolio recovery performance
Manage day-to-day operations of third-party subservicer vendors
Analyze performance data to identify trends and operational risks
Ensure vendor activities align with regulatory compliance requirements
Develop process improvements to enhance collections scalability

Skills

Qualifications

Associate's DegreeBachelor's Degree preferredFDCPA certification knowledge

About Forbright Bank

forbrightbank.com

Headquarters

Chevy Chase, Maryland, United States

Company Size

201-500 employees

Founded

2003

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Forbright Bank is a modern regional bank whose brand promise is "A Bank for a Brighter Future." It offers personal and business banking services—checking, savings, lending, and digital/mobile banking—designed for simplicity, transparency, and everyday use. The bank emphasizes customer-focused service, competitive rates, and easy-to-use online tools to help individuals and small businesses reach their financial goals. Forbright presents itself as a community-minded, digitally enabled institution focused on long-term financial well‑being.