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Manager, CS Reporting and Analytics at Modernizing Medicine, Inc. - ApplyBlast

Manager, CS Reporting and Analytics

Modernizing Medicine, Inc.

1 month ago

3.5 on Glassdoor

Remote

Full Time

Manager

0 applicants

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About this role

The Manager, CS Reporting and Analytics leads a team responsible for delivering reporting, dashboards, and analytics that provide visibility into Customer Success performance. This role oversees the development and maintenance of operational metrics, reporting frameworks, and analytical insights to support decision-making across the Customer Success organization. The position partners with CS leadership to ensure reporting solutions align with business needs and support operational efficiency and performance improvement.

Responsibilities

Oversee analysts designing and delivering operational reporting and dashboards
Manage and develop a team of Business Operations Analysts
Partner with Customer Success leadership to translate business needs into analytics solutions

Skills

About Modernizing Medicine, Inc.

modmed.com

Headquarters

Boca Raton, Florida, United States

Company Size

1001-5000 employees

Founded

2010

View Profile

ModMed (Modernizing Medicine) is a cloud-based healthcare software company that provides specialty-focused EHR, practice management, revenue cycle management, and patient engagement tools. Its integrated platform—built with mobile and AI-enabled features—streamlines clinical workflows, billing, and documentation for specialty practices. By combining specialty-specific templates, analytics, and services like RCM and patient communication, ModMed aims to simplify operations, improve revenue capture, and enhance patient care for practices nationwide.