Manager, CSM (SMB)
Parentsquare
About this role
ParentSquare is seeking a Manager of Customer Success for the SMB segment to lead a team in designing and executing digital-first engagement strategies that drive adoption, retention, and expansion across thousands of school districts nationwide. The role involves managing a high-volume portfolio, developing playbooks, and collaborating cross-functionally to enhance customer outcomes.
Skills
About Parentsquare
parentsquare.comParentSquare is a unified K–12 communications and family engagement platform that centralizes mass notifications, mobile apps, websites, online conferences, permission slips, and school–home messaging. It helps districts and schools streamline outreach across channels and languages so administrators, teachers, and families can coordinate more easily from a single system. Trusted by districts nationwide, ParentSquare’s goal is to simplify communications, boost family engagement, and improve safety and participation.
About Parentsquare
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$85k – $105k
per year