Manager, CSOC

Fastly(6 days ago)

HybridFull TimeManager$154,040 - $217,464Security

About this role

Fastly is hiring a US Customer Security Operations Center (CSOC) Manager to lead a globally distributed 24x7 team that provides operational support for Fastly’s security products and platform. The role focuses on fostering team growth and career development, planning staffing needs, and developing scalable processes to deliver consistent, high-quality customer experiences. The manager will collaborate across product, engineering, and support teams to improve tooling, automation, and managed security service offerings.

View Original Listing

Required Skills

Leadership
Mentoring
Process Development
Training
Escalation Management
Metrics Reporting
Automation
Tooling
Project Management
Customer Relations

+2 more

Qualifications

Bachelor’s Degree in Information Technology or related field

About Fastly

fastly.com

Fastly is an edge cloud platform that helps companies deliver faster, safer, and more scalable websites, apps, and streaming media. It offers a high-performance CDN, real-time video delivery, edge compute and caching, and security services such as WAF and DDoS protection, along with observability and developer-friendly APIs. Fastly’s global, programmable edge network emphasizes low latency, instant cache invalidation, and fine-grained traffic control to accelerate dynamic content and modern web architectures. Customers use Fastly to improve performance, security, and scalability while running logic and gaining insights at the edge.