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© All Rights Reserved. ApplyBlast.com
The Hong Kong Jockey Club
The Senior Call Center Manager oversees daily operations of the club's call center, managing frontline staff to deliver high-quality customer service and achieve performance targets. This role involves analyzing call metrics, implementing process enhancements, and ensuring compliance with Responsible Gambling Policy while collaborating cross-functionally to improve customer experiences.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for The Hong Kong Jockey Club.
The Hong Kong Jockey Club didn’t post a salary, so this is our estimate from similar listings.
23% below the average for this role