Hilton
The Manager, Customer Engagement (EMEA) leads member engagement strategies and CRM campaigns for Hilton Honors across the EMEA region, acting as a key connector between agency partners and internal marketing teams. This role focuses on designing and executing targeted communications across email and mobile channels to drive member activation, retention, and overall satisfaction. The position involves managing the CRM campaign calendar, optimizing customer journeys, and leveraging data insights to enhance the member experience and support commercial priorities.
Headquarters
Tysons, Virginia, United States
Company Size
10001+ employees
Founded
1919
Hilton is a global hospitality company that manages and franchises a broad portfolio of hotels and resorts. Founded in 1919, it operates multiple brands across different market segments, catering to both leisure and business travelers. Hilton is renowned for its commitment to customer service and innovation in the hospitality industry, offering perks like the Hilton Honors loyalty program which provides members with exclusive benefits. With a presence in cities around the world, Hilton continues to expand its reach and enhance guest experiences.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Hilton didn’t post a salary, so this is our estimate from similar listings.