Sirva
The Manager, Customer Experience & Operations leads a high-performing team to drive operational excellence and enhance service delivery within Sirva's global mobility environment. This role focuses on utilizing data-driven insights and best practices to optimize processes, manage workflows, and ensure adherence to client SLAs and key performance metrics. Key duties include coaching team members, implementing continuous improvement initiatives, and collaborating with stakeholders to solve complex customer escalations.
Headquarters
Oakbrook Terrace, Illinois, United States
Company Size
1001-5000 employees
SIRVA is a leading global moving and relocation services provider that designs and manages corporate and individual relocation programs worldwide. It delivers end-to-end solutions—covering household goods moving, domestic and international relocations, destination and settling‑in services, and mobility program management—through a global network and local partners. Organizations rely on SIRVA for handling relocation programs of any size, frequency, or complexity, backed by integrated service delivery and global coverage.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Sirva.
Sirva didn’t post a salary, so this is our estimate from similar listings.
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