Diageo
The Manager – Customer Experience (Queries) leads the end-to-end transformation of Order-to-Cash and customer service processes, focusing on resolving customer queries, disputes, and claims efficiently. This role drives continuous improvement initiatives to eliminate root causes of recurring issues and enhances overall service performance and customer satisfaction. The position requires deep expertise in O2C processes and a proven track record of delivering transformation in shared-services environments.
Headquarters
London, England, United Kingdom
Company Size
10001+ employees
Founded
1997
With over 200 brands sold in nearly 180 countries, Diageo is driven to be the world’s best brand builder, leading the way in premium drinks.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Diageo.
Diageo didn’t post a salary, so this is our estimate from similar listings.
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