Expedia Group
A Customer Experience Manager at Expedia Group leads large-scale outsourced contact center operations for millions of travelers, driving performance and vendor excellence. The role involves managing relationships with BPO partners, analyzing customer journeys, and implementing data-driven solutions to optimize travel experiences and operational efficiency.
Expedia Group is your gateway to the world of travel through trusted brands, leading technology, and a global marketplace connecting travelers, partners, and experiences.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Expedia Group.
Expedia Group didn’t post a salary, so this is our estimate from similar listings.
265% above the average for this role