Ausgrid
The Manager Customer Experience leads strategic initiatives to enhance customer outcomes and operational efficiency across key service journeys. This role involves redesigning end-to-end customer experiences, optimizing digital and AI-enabled channels, and establishing robust CX measurement frameworks. The position requires influencing senior leadership and developing a high-performing team to deliver impactful improvements.
We are the largest distributor of electricity on Australia’s east coast, providing power to 1.8 million customers; that’s over 4 million Australians relying on us every day. We provide a safe and reliable electricity supply for parts of Sydney, the Central Coast and The Hunter.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Ausgrid.
Ausgrid didn’t post a salary, so this is our estimate from similar listings.
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