Manager, Customer Fraud - Security/Risk Services

The Manager, Customer Fraud in the Security/Risk Services department leads the planning and delivery of fraud management efforts for customers, merchants, and payment facilitators. This role involves managing compliance programs, conducting detailed MIS analyses using internal data, and providing consultancy services on fraud prevention, detection, chargeback, and recovery. The position also includes leveraging industry best practices to assist customers in mitigating fraud while ensuring adherence to Mastercard's rules and standards.