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Manager, Customer Insights & Reporting at BMO - ApplyBlast

Manager, Customer Insights & Reporting

BMO

4 months ago

3.6 on Glassdoor

Toronto, ON

Hybrid

Full Time

Senior

0 applicants

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About this role

The Manager, Customer Insights and Reporting role at BMO oversees the development, production, and optimization of customer metrics and reporting for Personal Banking. The position requires leveraging data expertise to design automation, create standardized dashboards, and translate complex datasets into actionable business insights. Candidates will collaborate with analytics teams and business partners to solve business questions through visualization and technical specifications.

Responsibilities

Develop and own customer metrics and reporting systems for Personal Banking.
Structure data flow and implement automation techniques for efficient reporting.
Design and maintain standardized performance dashboards for business partners.
Analyze complex structured and unstructured datasets to drive strategic recommendations.
Translate business needs into technical specifications for data visualization tools.

Skills

Qualifications

Bachelor's Degree in a related field3-5 years of relevant experience

About BMO

bmo.com

Headquarters

Toronto, Ontario, Canada

Company Size

10001+ employees

Founded

1817

View Profile

BMO offers a wide range of personal and business banking services, including checking & savings accounts, loans, lines of credit, credit cards and more.