Link Logistics Real Estate Holdco LLC

Manager, Customer Intelligence

Link Logistics Real Estate Holdco LLC

5 days ago
Doral, Florida
Onsite
Full Time
Senior
0 applicants
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Link Logistics Real Estate Holdco LLC
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About this role

A Customer Intelligence Manager at Link Logistics Real Estate designs and manages programs to collect, analyze, and act on customer feedback to improve business outcomes and customer retention. The role involves developing strategies to measure customer experience, analyzing data using advanced tools, and ensuring compliance with data privacy regulations.

Skills

Qualifications

Bachelor’s degree in Business, Psychology, Marketing, Statistics, or a related field; advanced degree preferred3-5+ years’ experience in customer experience, customer success, or customer intelligence, with proven impact on customer engagement and loyaltyDeep understanding of customer feedback methodologies, survey science, segmentation, competitive analysis, and closed-loop processesHands-on expertise with the Qualtrics XM Suite (survey creation, data analysis, automation, and reporting)Knowledge of HTML and CSS (JavaScript a plus)
Link Logistics Real Estate Holdco LLC

About Link Logistics Real Estate Holdco LLC

linklogistics.com

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About Link Logistics Real Estate Holdco LLC

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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