Nexthink
The Manager, Customer Operations leads the operational backbone of the global Go-to-Market engine, ensuring revenue accuracy, efficient billing, and seamless customer lifecycle management. This role involves driving the Quote-to-Cash process, managing a team of operations professionals, and collaborating with Sales, Finance, and Customer Success to optimize workflows. The position requires strong leadership skills and expertise in SaaS operations to support a fast-scaling software company.
Nexthink is a digital employee experience (DEX) management platform that helps organizations discover what employees need, see what they experience, and understand how they feel about their digital workplace. It collects real-time telemetry from endpoints to provide analytics, sentiment, and visibility across devices, apps, and networks, and offers engagement and automation tools for IT to remediate issues. Enterprises use Nexthink to improve productivity, reduce incidents, and deliver IT services that delight employees across hybrid work environments.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
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