Manager, Customer Relations and Operations

The Manager, Customer Relations and Operations oversees administrative operations, customer service, facility use, and divisional support functions for the Alumni Relations & Engagement division at the Wisconsin Foundation and Alumni Association. This hybrid role ensures efficient business operations, exceptional constituent experiences, and a welcoming environment for staff, alumni, donors, and campus partners. The position involves supervising customer relations and visitor engagement staff while managing daily operations, budgets, and divisional administrative support.