Manager - Customer Service Operations (Cloud & Security Customer Service Operations) - B3201_2
USAJOBS
About this role
This role involves managing customer queries related to cloud and security services, diagnosing complex technical issues, and acting as a liaison between customers and technical teams. It focuses on operational excellence, troubleshooting, and continuous process improvement to ensure effective service delivery.
Skills
About USAJOBS
usajobs.govUSAJOBS is the U.S. federal government’s official employment website that connects job seekers with federal jobs across the United States and around the world. The site lets users search and apply for positions, create and manage profiles, upload resumes and documents, and receive application notifications. It also highlights specialized hiring paths and resources for veterans, students and recent graduates, individuals with disabilities, and other groups, and provides guidance on secure, official .gov hiring processes.
Recent company news
New AmericaConnecting PIT Students and Employers: Handshake and USAJobs
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Jan 6, 2019
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Department of Energy (.gov)Work at the U.S. Department of Energy
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About USAJOBS
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for USAJOBS.
Salary
$60k – $85k
per year
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