Manager Customer Service
The New Zealand Automobile Association (Incorporated)(28 days ago)
About this role
The Manager Customer Service at Westpac leads contact centre functions within the Everyday Banking team at the Auckland Takutai Square site. The role is focused on driving team performance to deliver strong customer and business outcomes while overseeing resource and workforce management and leading initiatives for growth and innovation.
Required Skills
- Contact Centre
- Resource Management
- Coaching
- Compliance
- Change Management
- Communication
- Networking
- Financial Services
- Leadership
- Workforce Management
Qualifications
- Business Tertiary Qualification (preferred)
About The New Zealand Automobile Association (Incorporated)
co.nzN/A
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