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© All Rights Reserved. ApplyBlast.com
iata
The Manager Customer Service role at IATA leads a high-performing team to deliver outstanding service to airlines, travel and cargo agents, and third-party stakeholders. This position focuses on operational excellence, continuous improvement, and managing key accounts within a dynamic, multicultural environment. The role involves driving customer satisfaction, supporting sales activities, and ensuring adherence to global standards.
Headquarters
Geneva, Geneva, Switzerland
Company Size
1001-5000 employees
Founded
1945
IATA (International Air Transport Association) is the global trade association for airlines, representing and serving carriers with advocacy and industry leadership. It develops and maintains international standards and commercial/operational frameworks — covering safety, security, efficiency, sustainability, ticketing and settlement — and provides training, data, consulting, and operational services. Airlines, airports, regulators and other aviation stakeholders rely on IATA for standardized processes, industry guidance, and coordinated advocacy to keep air transport safe, secure and efficient worldwide.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for iata.
iata didn’t post a salary, so this is our estimate from similar listings.
6% above the average for this role